Handling Complaints

Everything you need to know about handling complaints and setting up a complaints procedure for your voluntary group.Read more

Charitable Incorporated Organisations

You now have the opportunity to register your voluntary arts group as a Charitable Incorporated Organisation (CIO).Read more

Pension Auto-Enrolment

This briefing explains how Pension Auto-enrolment may affect youRead more

Get Creative toolkit

Everything you need to know to get involved and get planning an event for the Get Creative Festival in May 2019Read more

Nominating for Honours

It’s an honour - recognising the people that matter to your voluntary arts groupRead more

Making Performances Accessible

Find out how you can make your performances accessible to people with hearing and sight lossRead more

Community Media

A guide exploring Community Media as a platform for local creative groups and activitiesRead more

Welcoming Speakers of Different Languages

This briefing offers some practical tips on ways to welcome speakers of different languages to your creative groupRead more


This briefing demystifies the commissioning process and demonstrates how it can be an opportunity for voluntary arts groups and individual artists.Read more

Incorporation and company law

This briefing details the Companies Act 2006, designed to simplify and update the process of setting up and running a companyRead more

Crisis Management and Disaster Recovery

Our guide to Crisis Management and Disaster Recovery - what to do in difficult situationsRead more

Engaging with Freelancers

This briefing is designed to help you think through the process of hiring a freelance artist or facilitator.Read more

Corporate Social Responsibility

How to make the most of CSR and the potential benefits to your organisationRead more

Trustees and Fundraising

The trustee's perspective on strategic fundraising for an arts organisationRead more

Attracting Business Sponsors

Guide to approaching business big and small for potential sponsorshipRead more

GDPR: Data Protection

How do new GDPR laws on data protection impact your creative activitiesRead more

Welcoming people with a learning disability

How to make sure your creative activities are welcoming for those with special needsRead more

Risk management for charities

Risk management is important for charities of all sizes to ensure they can take informed decisionsRead more


A guide to how creative groups can benefit from volunteers contributing in small chunksRead more

Equality and Diversity

A guide to understanding what equality and diversity mean for your creative groupRead more

How to create an equal opportunities policy

Cover your group's activities by making a clear and comprehensive equal opportunities policyRead more

Digital Skills

Take a look at the digital platforms that can help your group organise and promote your creative activities!Read more

Breaking Down Barriers

A guide to help you remove potential barriers which prevent people from participating in your events and activitiesRead more

Events Checklist - disability and access

Practical guidance to help you plan, publicise and run an accessible eventRead more

Finding a venue - some new ideas

Guidance on finding a new venue for your creative activities.Read more

Risk assessment: event organisers

Learn how to recognise the potential risks in planning an event and develop a full risk assessmentRead more

Using photography

Practical advice on taking, sharing and finding great photos to help your voluntary arts groupRead more

Guide to Good Design

Find out the essential principles of designing good promotional materialsRead more

Getting started marketing

Tips on developing sharp, succinct, successful marketing campaigns online and offlineRead more